Our experience in the industry enables us to offer our clients advice and rates that they may not be able to get elsewhere. As a result, we have thousands of happy, satisfied clients. Here are some of their stories:

“I am a partner in an accounting and financial planning practice. Our financial planning activity includes providing risk advice to clients.

In late 2012, I was diagnosed with prostate cancer. Thankfully we had taken our own advice and substantial income protection and trauma policies were in place. These were triggered by my diagnosis.

When I received my diagnosis, we realised that we had very little experience in managing the claims process and dealing with insurers on behalf of clients. I had enough challenges on my plate without launching into an education in how to manage claims with the insurers. So we engaged Curo to assist us with my claims with 2 separate insurers.

Ian Satill from Curo demonstrated a high level of knowledge and expertise in expediting the lodgement and processing of the claim as well as maximising benefits paid to me under both policies. He made some bold projections in respect of claim turnaround and benefits available which I thought at the time were overly ambitious. In reality, he was right and I was wrong.

The performance of Ian and Curo through this process was impressive.

And even better……. I have a post-surgery clean bill of health from my specialist.”

- Partner, Financial Planning practice in South Brisbane QLD

“We were recently referred to Ian Satill of Curo Financial Services to undertake a review of our personal insurances. During this process Ian discovered that I should be eligible to lodge a claim for payment through my Trauma Insurance. Ian supplied all information and forms required and submitted them, and the appropriate reports, on my behalf.

Ian was very thorough, following up to enquire if I had received my settlement payment – which I had not. He proceeded to pursue the matter with the insurance company, which resulted in prompt payment direct into my account. We would happily refer others to use his services….”

- Name witheld – Finance Manager, Adelaide

“In 2007, I asked Ian from Curo to come and assist me in implementing some risk insurance strategies, such as Income Protection, Life and Trauma. As I am the sole “bread winner” for my family, I felt it was imperative that I had the correct insurance cover to help out my family in case something untoward happened to me.

I hadn’t even thought of getting any insurance cover for my wife, however, Ian made it very clear about how important that it was to make sure my wife had sufficient insurance cover to help me out if anything untoward happened to her.

The insurance cover was set, then the monthly premiums just became another bill that we budgeted for, like the electricity or telephone bill.

In October of 2012, my wife was diagnosed with a rare type of cancer.

It was with some trepidation that I phoned Ian to enquire whether or not we had trauma cover for my wife as I remembered that I didn’t want the cover for her in the first place, and the fact that I have been told by nearly every client that I have suggested risk insurance to say that it’s not worth the money, and that the “bastards” never payout anyway…

Thankfully, I listened to Ian’s words of wisdom 5 years ago, and within 1 week of making the claim (of which Ian did 99% of the work), a significant sum was deposited into our bank account. As with all types of serious illnesses, after you have been diagnosed, there seems to be a never ending list of specialists to see and tests to do. This causes enough stress, but knowing that our house is now debt free, one burden has been lifted off our shoulders so that we can now concentrate on just life itself.”

“Thank you Ian and the crew from Curo, as without your wisdom back in 2007. Having the correct type of cover, as well as the necessary level of cover, has completely transformed our life. The past 6 months have certainly been a journey for my family, however, we have come out the other side with a clean bill of health so far, but we were one of the lucky ones. I would hate to think of what our situation would have been if the diagnosis was worse, and to top it off, us having to worry about our financial security at the same time.”

- John Rapson, Partner, Lawrence Rundle Rapson

I have been a client of Ian’s for 10 years. I was diagnosed with skin cancer which the insurance company advised did not meet the criteria for a Trauma claim. Ian disputed this as the wording was ambiguous and within a few days the insurance company changed their minds and we received the payout within a few weeks of Ian submitting the claim. Curo’s service and expertise is fantastic and I cannot recommend them highly enough.”

- SD, Director, Beaumont Hills

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